Privacy Policy

A legal disclaimer

Solid Rock Rx respects your privacy and is committed to protecting your Personally Identifiable Information (PII). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services, including coaching, training programs, resources, and digital communications.

Information We Collect

We may collect personal information from you when you:

Place an order or book a service
Subscribe to a newsletter
Fill out a form
Use our macro calculator or other online tools

This information may include:

Name
Email address
Mailing address
Phone number
Credit card or payment details
Health-related information (only with your consent)

How We Use Your Information

We use the information we collect in the following ways:

To personalize your experience and deliver the services you request
To process transactions and send related emails
To improve our website and customer service
To send periodic emails about updates, offers, or coaching tips
To comply with legal obligations

How We Protect Your Information

We implement robust security measures to protect your information:

Secure networks with limited access
SSL encryption for sensitive data
Third-party payment processors for all transactions
Regular security scans and malware checks

We do not store credit card details on our servers.

Cookies

We use cookies to:

Recognize your browser and preferences
Track site usage for analytics and performance
Store items in your shopping cart

You can choose to disable cookies through your browser settings. Doing so may affect some site functionality but should not significantly disrupt your experience.

Third-Party Disclosure

We do not sell or trade your personal information. We may share information with:

Trusted partners who assist in operating our site and delivering services (e.g., email platforms, payment processors)
Legal authorities, if required by law

Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these sites.

Your Rights (EU & California Residents)

You have the right to:

Access, update, or delete your personal data
Opt out of marketing communications
Request data portability
File a complaint with a data protection authority

To exercise these rights, contact us at SolidRockRx@gmail.com

Do Not Track & Behavioral Tracking

We honor “Do Not Track” browser signals and do not track, plant cookies, or use ads when a DNT signal is present. We may allow limited third-party behavioral tracking for analytics purposes.

Children’s Privacy (COPPA)

Our site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Data Breach Notification

If a data breach occurs, we will notify affected users:

Via email within 7 business days
Via website notification within 7 business days

CAN-SPAM Compliance

We follow CAN-SPAM rules:

We do not use misleading subject lines or email addresses
We include our business address in emails
We provide opt-out links in all marketing emails

To unsubscribe, click the link at the bottom of any email, or email us directly.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

Solid Rock Rx
Email: SolidRockRx@gmail.com